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Our Team

Image description: Errol Ingram O&M Specialist standing in front of a large tree


Senior Orientation & Mobility Specialist/Services Manager

My Approach:

My approach is based on my doctoral research into the lived experience of acquiring life skills with blindness/vision impairment.  As a nationally registered and internationally certified O&M Specialist with over 30 years’ experience, I strive to use my expertise to empower, enrich and improve the lives of people living with blindness and vision impairment.  My goal is to maximise each person’s capacity for safe, effective, and independent mobility.  In order to achieve that goal, I work closely with clients to make sure that the O&M services that I deliver are meaningful to them in their everyday lives.  In addition, I constantly challenge taken for granted and outdated approaches/attitudes towards living with blindness and vision impairment.  

My Experience:

• General Manager – Client Engagement Department, Guide Dogs Qld
• Client Services Manager – Client Engagement Department, Guide Dogs Qld and Guide Dogs Tasmania
• Senior O&M Specialist – Guide Dogs Qld; Guide Dogs Tasmania; Royal Blind Society of NSW; and Visability

My Qualifications:

• Doctor of Philosophy. Griffith University
• Master of Education (First-Class Honours). University of New England
• Bachelor of Education. University of New England
• Graduate Certificate of Orientation and Mobility. Victoria College
• Diploma in Primary Teaching. Armidale College of Advanced Education
• Certified Orientation and Mobility Specialist (COMS)
• Registered Orientation and Mobility Specialist in Australasia (ROMSA)  

Professional Associations:

• Member of the Orientation and Mobility Association of Australasia (OMAA)
• Member of the Professional Standards Team OMAA
• Member of South Pacific Educators in Vision Impairment (SPEVI)

Recent Publication/s:

Ingram, E., Dorsett, P., & Macfarlane, K. (2019). Acquiring life skills with congenital total blindness: An interpretative phenomenological analysis. British Journal of Visual Impairment, 37, 227-239.


In addition to O&M, my interests include: playing guitar; playing ukulele with a local group ‘Ukes in the Mist’; CrossFit; trivia nights; making/eating pizza.

Image description: Bronwyn Miller Office Manager standing on a terrace smiling at camera.


Office Manager

My Role:

Responsible for all aspects of Blind Focus administration including: 
• responding to requests for information/referrals 
• liason with NDIA and other government/non-government agencies
• website design, development and maintenance 

My Experience:

• Piano Teacher 
• Office Manager at THSPA  Bowral for 13 years
• Office Manager for Medical Specialist in Southern Highlands
• Primary School Teacher

My Qualifications:

• Bachelor of Education. University of New England
• Diploma in Primary Teaching. Armidale College of Advanced Education 


Playing and teaching the piano; playing the ukulele; baking sourdough bread; family history research.

Please call us on 0491 764 260


P.O. Box 434

George Town TAS 7253

Contact-New South Wales

P.O. Box 2458

Bowral NSW 2576

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